About NetProtechs

Arizona's Most Trusted IT Partner

Since 2016, we've been helping businesses across Arizona secure, optimize, and scale their technology — without the overhead of an in-house IT team.

Founded

2016
Started with a simple mission — give small businesses access to enterprise-grade IT support at an affordable price.

500+ Clients
99.9% Uptime
24/7 Support
500+ Businesses Protected
99.9% Guaranteed Uptime SLA
8+ Years in Business
24/7 Live Monitoring
<1hr Avg Response Time

Our Story

Built to Protect Arizona Businesses

NetProtechs was founded in 2016 with a clear vision — every business deserves enterprise-grade IT support, not just the Fortune 500. We saw too many small and mid-sized businesses struggling with outdated systems, security vulnerabilities, and unreliable IT support.

Our founders, a team of certified IT engineers from the Phoenix metro area, decided to build something different. A managed IT company that combines cutting-edge technology with genuine human support — always available, always accountable.

Today, we protect over 500 businesses across Arizona — from healthcare clinics and law firms to financial offices and growing startups. Our team of 25+ certified engineers works around the clock to keep your systems secure, your data backed up, and your business running at full speed.

Timeline

2016
NetProtechs Founded
Started with 3 engineers and a mission to bring enterprise IT to small businesses in Mesa, AZ.

2018
100 Clients Milestone
Grew to 100 clients across Arizona. Launched 24/7 monitoring and helpdesk services.

2020
Cloud & Cybersecurity Launch
Expanded services to include cloud migration and full cybersecurity protection suite.

2022
Microsoft Partner Status
Achieved Microsoft Solutions Partner certification. Expanded team to 20+ engineers.

2024
500+ Clients Protected
Reached 500+ active clients. Launched AI-powered threat monitoring and compliance tools.

Mission & Vision

What Drives Everything We Do

Our Mission

Empower Every Business With Enterprise IT

We believe every business — regardless of size — deserves access to world-class IT infrastructure, cybersecurity protection, and round-the-clock support. Our mission is to deliver exactly that, at a price that makes sense for growing businesses.

Our Vision

A World Where Technology Never Gets in Your Way

We envision a future where businesses in Arizona and beyond can focus entirely on what they do best — without technology being a barrier. We're building that future one client at a time, through proactive IT that simply works.

Our Values

The Principles That Guide Our Work

These aren't just words on a wall — they're the standards we hold ourselves to every single day.

Security First

We treat every client's data as if it were our own. Security is never an afterthought — it's built into everything we do from day one.

Radical Transparency

No hidden fees, no jargon, no surprises. We tell you exactly what's happening with your systems and why we recommend every action.

Always Responsive

IT problems don't wait for business hours. We don't either. Our team is available 24/7 with a guaranteed 1-hour response time.

Honest Pricing

Flat-rate monthly pricing. What you see is what you pay. We build long-term relationships based on trust, not contracts that lock you in.

People Over Tickets

We're not a faceless helpdesk. We know your name, your business, and your goals. Every interaction is personal and professional.

Continuous Improvement

Technology evolves fast. Our team never stops learning — every engineer holds active certifications and trains regularly on new threats and tools.

Our Team

The Experts Behind Your IT Security

Our team of certified engineers brings decades of combined experience in IT, cybersecurity, and cloud infrastructure.

JM
James Mitchell
CEO & Co-Founder
15+ years in enterprise IT. Former senior engineer at a Fortune 500 tech firm. Leads strategy and client relationships.

SR
Sarah Rodriguez
CTO & Co-Founder
12+ years in cybersecurity and network architecture. Expert in zero-trust security frameworks and cloud infrastructure.

AK
Alex Kumar
Head of Cloud Services
10+ years in cloud architecture and DevOps. Leads Microsoft Azure and AWS migrations for enterprise clients.

ML
Maria Lopez
Head of Support
8+ years in IT support management. Ensures every client gets a response within 1 hour, every time.

Certifications & Partners

Certified. Trusted. Proven.

🏆

Microsoft

Solutions Partner

🔐

Cisco

CCIE Certified

✅

CompTIA

Security+ & Network+

☁️

AWS

Solutions Architect

🛡️

CISSP

Security Professional

📋

HIPAA

Compliance Certified

Ready to Work With Arizona's Best IT Team?

Free IT audit + consultation. No commitment. No credit card needed.